Please don't ask me to update my drivers again, reinstall the software again, or post another dxdiag. Please take this issue seriously, identify the cause, and issue a fix. This is obviously a bug/flaw within the PowerDVD software and you will most likely only notice it when watching a movie or tv episode, rather than just viewing a video clip for a few minutes. I am a first time user of PowerDVD and really like both the sound quality (Dolby Virtual Speaker) and the image quality (Truetheather), but stuttering video completely ruins the whole viewing experience. Especially when a free player, such as MPC, plays back the same videos without issue. The stuttering issue seems to have been around awhile now, and it's not acceptable that such a problem should exist in software specifically designed to play videos.

Disabled hardware acceleration in PowerDVD 17.

Updated video and sound drivers to latest versions.

Do a clean install of Windows 10 and reinstall PowerDVD 17.

Uninstalling and reinstalling PowerDVD 17.

Use latest version of PowerDVD 17 with latest updates.

Things I have tried to fix the problem without success: People who have reported stuttering issues with PowerDVD When pausing a video, or skipping ahead, stuttering becomes noticeably worse especially when hardward acceleration is enabled. I have truetheather enhancements for lighting and color enabled. This happens with all video files, and the same videos do not stutter with media player classic. My issue is occasional stuttering during playback of MKV files (H.264).

Cyberlink powerdvd 17 mega